Terms and Conditions
By Placing An Order On majic-paper.com, You Agree To The Following Terms:
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
2. Payment Terms
ALL orders must be prepaid or on account due to the speed of our turnaround. In the event the details of an order/job have been modified and an unpaid balance is created, the card used to place the original order will be charged. Charges typically will occur within 24-48 hours of the modification, but can take up to 45 days depending on our current workload as these charges must first be individually verified by a human.
3. Late Payments
All payments that are not received within 30 days from when the order was placed or by agreed upon date will be assessed a 3% late payment charge.
4. Order Approval
All orders at majic-paper.com are subject to review and approval. If any issues are identified, one of our customer service representatives will get in touch with you direct.
5. Current Specials/Promotions
In order to receive the discounts associated with Majic Paper's "Current Specials/Promotions", you must input the appropriate/relevant promotion code when placing your order. If you do not input the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied retroactively after the order has been placed. If participating in company specials or receiving discounts, you agree to be a member of our mailing list; if you are not already and you also agree to authorize Majic Paper to tag your printed flyer (see section 4) unless you are a reseller or otherwise agreed upon.
Specials are only available to eligible customers and specials can be updated at any time.
Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. The cancellation must occur before the cutoff time that applies to your order and the related product(s) that were ordered. A minimum charge of $35 + 3% of total job cost (includes shipping) is applied to jobs canceled. No refunds will be issued for orders cancelled after the business day order was placed. In those instances we will issue store credit. Additional charges may apply for special ordered items.
7. General Refund Policy
Under no circumstances will Majic Paper issue a refund. We only issue store credit.
8. Credit Card Forced Refund/Chargeback Policy
All credit card issues and/or disputes on products or services purchased by your credit card authorization from majic-paper.com shall be dealt with between the customer and majic-paper.com. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.
9. Store Credit
Under no circumstances will store credit be exchanged for cash. Store credit may not be combined with any current specials or other promotion.
10. Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. Orders placed with majic-paper.com are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
majic-paper.com's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. majic-paper.com warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. majic-paper.com makes no other warranty and no actions or words of majic-paper.com or its officers, employees or agents shall constitute a warranty.
12. Governing Law and Arbitration
Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined by arbitration in accordance with the commercial arbitration rules then in force with the American Arbitration Association. The arbitration shall be conducted in Woodbridge, ON and shall be subject to the substantive law of the State of ON. The decision rendered by the arbitrator shall be accompanied by a written opinion in support thereof and shall be final, conclusive and binding upon the parties in the dispute without right of appeal. Judgment upon any such decision may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial acceptance of the decision of an order of enforcement, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys fees, to be paid by the parties against whom enforcement is ordered. The fees and expenses of such arbitration shall be borne by the non-prevailing party, as determined by such arbitration.
Client alterations must be specified in writing and must include all corrections or changes from the original specifications.
14. Delivery/3rd Party Shipping/Pickup
Charges for delivery of materials and supplies from the client or the client's supplier to majic-paper.com are not included in quotations unless specified. majic-paper.com is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first. If the "pickup" option is selected when the order is originally placed you will have 15 calendar days to retrieve materials. If more than 15 calendar days elapses the order is considered abandoned and Majic Paper has the right to discard materials, unless otherwise agreed upon in writing. Orders that have delivery or shipping selected will be shipped immediately upon completion. Shipping carriers visit our plant mon-fri (4pm-6pm) and pickup completed orders, exceptions are holidays or if the office is closed due to inclement weather. If your order is not ready by the time the shipping carrier visits our plant, your order will be picked up the following business day. If you will be picking up your order on a Saturday, please be aware Saturday pickup is a courtesy service and is by appointment only. If Saturday pickup is available you will be contacted prior to Saturday and be given an exact time that someone will be available; please be aware Saturday pickup is a courtesy service and is by appointment only.
Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, majic-paper.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that majic-paper.com's performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from majic-paper.com shall be dealt with between the customer and majic-paper.com.
16. Right to Subcontract
majic-paper.com shall have the right to assign any portion of the work required to another vendor.
17. Workmanship Guarantee
We guarantee all orders to be within "gang run" specs and to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the job or issue the customer a credit at our discretion.
18. Privacy Statement
Please click here to view our privacy and security policy
Our name will appear as "majic-paper.com or Majic Paper or Majic Paper" on your credit card statement.
20. Billing Penalties
There will be a $25 charge for all returned checks
21. Changes to our Terms & Conditions Policy
majic-paper.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise.